Privacy Policy
Introduction
Your Positive Path (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible manner.
This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, services, forms, or digital resources.
By using our website or services, you consent to the practices described in this Privacy Policy.
What Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Any details you provide through forms, PDFs, or communication
b. Sensitive Information (if provided voluntarily)
- Personal circumstances related to support services
- Health or wellbeing-related information (if shared by you)
We only collect sensitive information when it is necessary to provide our services and with your consent.
How We Collect Information
We collect information when you:
- Fill out forms on our website
- Contact us via email or phone
- Use our services
- Subscribe to updates or newsletters
We may also collect limited data automatically through cookies and analytics tools.
How We Use Your Information
We use your information to: Provide and manage our services
- Respond to your enquiries
- Improve our website and services
- Maintain records and internal administration
- Send updates or relevant information (you can opt out anytime)
We only use your information for purposes directly related to your interaction with us.
Sharing Your Information
We do not sell your personal information. We may share your information only when necessary:
- With your consent
- With service providers helping us operate our business (e.g., hosting, admin support)
- With relevant professionals involved in your support (if applicable)
- When required by law or legal obligation
- If there is a serious risk to your safety or others
Confidentiality & Sensitive Information
Your privacy is extremely important to us. Any personal or sensitive information you provide is:
- Kept confidential
- Accessed only by authorised individuals
- Used strictly for the purpose it was collected
Data Security
We take reasonable steps to protect your information from:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
Your data is stored securely using appropriate systems and safeguards.
Cookies & Website Tracking
Our website may use cookies to:
- Improve user experience
- Understand website usage
- Analyse traffic
You can disable cookies through your browser settings if you prefer.
Access & Correction of Your Information
You have the right to:
- Request access to your personal information
- Ask for corrections if your information is inaccurate
- Request deletion of your data (where legally possible)
To do this, contact us using the details below.
Retention of Information
We keep your information only as long as necessary to:
- Provide services
- Meet legal and record-keeping requirements
When no longer needed, your data will be securely deleted or de-identified.
Children’s Privacy
Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices, so we encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Contact Us
If you have any questions, concerns, or requests regarding your privacy, you can contact us:
- Email: admin@yourpositivepath.com.au
- Phone: 0478-578-023
- Address: Truganina, Melbourne, Australia
Your Consent
By using our website and services, you agree to this Privacy Policy and how we handle your information.